Returns & Exchanges

At MuskOx, we stand by the quality of our gear and offer a 30-day window for returns or exchanges on all unworn items in their original condition. We want to ensure your outdoor-inspired apparel fits perfectly for your next adventure.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely pack your items.

• 3.
  Drop Off Package

  Affix the label to your package and drop it off at any authorized carrier location within 7 days of starting the process.

• 4.
  Receive Refund or Exchange

  Our team will inspect the items upon arrival and process your refund or ship out your new exchange size within 3-5 business days.